We roast and ship every week, Monday through Thursday, excluding holidays.
Order cut-off: Every roasting day at 6 a.m. MST. All orders received up to the cut-off time will be roasted and shipped, or ready for pick up, on that business day. Orders received after that day's cut-off will be roasted and shipped, or ready for pick up, on the next roasting day. If your regularly scheduled delivery day lands on a holiday, we will roast & ship your order on the business day following the holiday.
Example: If you place your order on Monday at 2pm, your order will be roasted/shipped/ready on Tuesday. If you place your order on Thursday at 8:15am, your coffee will be roasted/shipped/ready on the following Monday. Pick up time is after 3pm (details below).
Shipping Methods: USPS Priority Mail is the best value for shipments under about 5 pounds to most locations. Delivery is 1-3 days in almost all cases, but is not a 100% guaranteed service from USPS. If you must ensure arrival of an order by a specific date, please select a guaranteed service, such as USPS Express Mail, UPS 1 Day or 2 Day etc.
Local Ketchum Order Pick Up: If you live in the Wood River Valley, and would prefer to pick up your order in person with no shipping charges, we'll have your order ready for you to pick up after 3 p.m. the day it's roasted, in our Ketchum Coffee Box. Select "Ketchum Coffee Box Pickup" for the shipping method at checkout. We'll confirm via email that your order is ready for pick up, and you can come and get it whenever it's convenient for your schedule! Your coffee will be waiting, whether you drop by morning, noon, or night.